Vital™ Managed IT Services

It only takes one issue with one component of your IT infrastructure to create serious performance implications. Trust CSPi experts to oversee key elements of your infrastructure, including end points and servers, to identify issues that could affect performance. With transparent Service Level Agreements, you always

Keep pace with a pervasive and increasingly sophisticated threat landscape. CSPi Vital™ Managed Detection and Response Services provide specialized security skills for comprehensive protection including your data, network, and end points. With advanced threat intelligence, reporting, and forensics, we monitor security events, identify real risks, and recommend action. You also have access to a portal for ongoing visibility into your security.

If and when disaster strikes, it’s important that you can resume operations quickly. CSPi can help you be proactive in protecting your business-critical data and mitigating data loss, in the event of a business disruption. We leverage virtualization technologies for data and application backup and recovery, so you can get back to business as usual in hours, not days. The service is available on demand 24/7/365 and is backed by Service Level Agreements.

While unified communications (UC) can deliver significant productivity benefits, the technology supporting it needs to be managed, updated, and scaled effectively. With CSPi’s Vital™ Managed Unified Communication Service, you can be confident that your technology remains current, you can scale according to business and user demand, and you can resolve any potential performance issues quickly. Our management professionals are highly skilled in the complete suite of Cisco UC solutions.

The pervasiveness of wireless devices in the work place has created an intensifying demand for safe and reliable wireless connectivity. With a growing number of wireless users, it’s vital to be more proactive in mitigating security concerns and bandwidth issues. Trust CSPi to enhance your wireless capabilities in two ways. Our Managed Wireless Service enables you to shift the responsibility of wireless network management to our experts. With our wireless-as-a-service offer, you can enhance your existing network capabilities by adding wireless, without the investment in technology, skills, or ongoing management. We focus on ongoing wireless performance, availability, scalability, and security, so your wireless users can connect, engage, and work confidently.

Even though you’ve eliminated the complexity of managing IT on your own, it is still critical to have visibility into your managed environment. You remain accountable to report on infrastructure changes and prove compliance to industry and government regulations. With CSPi’s Vital™ Security Auditing Service, powered by Netwrix, you can gain insight into asset permissions, as well who made changes, when and where. You also benefit from comprehensive compliance capabilities including audit data, out-of-the-box reporting, and up to 10 years of audit archives.